Category Archives: Wisdom

Yes, Virginia, People Hurt Each Other

I was sitting in my high school Sociology class. I was right in front of one of my crushes and that certainly helped make the already fascinating class one I looked forward to. We were learning so many aspects of how people are when they are in community, how we evolve (or not) socially when we aggregate. How sometimes when we organize ourselves there are disparities and differences. I learned about “socio-economic status,” a concept otherwise shielded from my consciousness in my homogeneous middle class suburban town of 5,000 including the cows. I learned about crime, recidivism and “social deviance.” All these new concepts. Not many pictures in the textbook but fascinating concepts and it didn’t take me long to wonder, so where are these crimes? Where are these deviances (at the time I’m guessing they referred to different lifestyle choices or aberrent behaviors, “criminology”)? Where are the black people? I lived near a metropolitan steel town and I knew that there were folks of color there and I had no idea what that meant though my dad had some opinions about that and they were not flattering. He was from Gary, Indiana and it wasn’t where we were right now. Eventually I wasn’t getting any answers about the seeming disconnect between the Sociology textbook and my day to day world. I wondered if the world was bigger, perhaps a little more like the black and white t.v. images I was seeing. Surely.
In the spring of my sophomore year I decided I needed to see the world in some constructive way and I competed for an international exchange student program through Rotary. I remember that there were 5 of us and only 2 were going to be picked and one of the applicants was a Freshman who was a good friend of mine. It was exciting thinking of going to France or Italy. When I got the news I was shocked. I didn’t get picked. I was mad but moreso sad. I wasn’t going to take this sitting down.
I mulled it over with my mom and finally we both came up with an idea, perhaps there was a way to stay in the country and go for a half year instead of a full one? How could I do that? Then we thought about who we knew in more urban areas of the country: I had an aunt in Houston and one in Sacramento. No brainer. In 4 weeks we worked out a plan and wrote a letter to my prinicipal, connected with the principal at the Sacramento school serving my aunt’s neighborhood and ta da! I was going to spend the first semester of my Junior year in Sacramento, California! My Sociology experiment was about to ensue!!
Flash forward to the chapter pertaining to my post today. I’m sitting in my American History class, not sure what the topic was but I think it was World War II, and two black girls in my class started yelling at each other and hurling intense swear words at each other and in seconds they are escalating to the point where desks are being pushed around and before I know it they are on the ground, kicking, hitting, scratching and screaming at each other. I had never seen anyone that wasn’t on t.v. actually fight each other in my life. I looked away and buried my head in my arms and started to cry. The teacher broke them up and called the school security (not something I had been exposed to either) and had them hauled out. I can’t remember how soon until class was over but what I do remember is I couldn’t move. I was hiding my tears from view, embarrassed at how it had impacted me. What happened next was so touching as my teacher, Mr. C, walked to his bookshelf, took a book off it and held it to his chest. He said something like “First fight? I bet that’s not something you see everyday.” And I said, “No, it isn’t.” And then he said, “You know, people can do some crazy things to each other; it’s happened many times in our history. Here, I want you to read this story, this account of something that happened to people who were thought to be outsiders and some stories about how they handled it.” He handed me a thick book with the title “Neisi” in big letters and I forget the subtitle. I had no idea what it was about, but I trusted my kind teacher and went home and started to read it. I read all about how the government of our country and this state participated in setting up internment camps to put Japanese families in to keep them away from the rest of the population. They saw the Japanese people as enemies, as threats to our safety and livelihood and thousands of miles away in Poland and several other countries another government and another leader was shuttling away millions upon millions of Jews in concentration camps. I’d heard about the Jews and could not make sense of it and I felt like someone had lied to me by not telling me about this before my teacher decided to come up to me and place a book in my lap to taste the bitter disappointment of man vs. man (in the broadest sense). That humans were capable of doing these awful things to each other. My eyes and heart were both opened but not exactly “resolved” about this. I felt the cognitive dissonance between learning about something and then attempting to process it. Do you know I still haven’t quite done that. I’ve watched films and attended lectures about both the Japanese internment and the Holocaust, visited museums for each, attended lectures for each, still look for information about each because at 16 and to the present, I have tried to make sense of the world. Of cruelty. Of fear. And it bombards my being to the core. The miracle of that pain, I think, is that from that exposure, from that experience on, I have had a deeper conviction around the importance of shared humanity. That I am at first a spiritual person having a human dress rehearsal; second I am a human in the anthropology of things and humans were given hearts that connect to minds that connect to souls and back again and with those special tools it’s imperative that we use those gifts to co-exist, to share our stories and seek first to understand before we start picking up any sticks or stones. I can’t possibly know the story of another across from me merely in isolation or even if I read a ton of things about them. I will only really know their story if I dare to connect. First. Understand them, first. The only interment and concentration camps we need are ones where we park our misunderstandings, untested assumptions and myths that have no direct, visceral, human experience to back them up. Humans create oppression, humans can un-create it and that would be a great use of our hearts, minds and souls.

What’s Really True Here?

I sent a note to a friend…ok, technically it was an email. “Notes,” I guess, are archaic and our grandchildren are going to think it is only music. Well, it is. It’s music of the highest order, the notes of our soul. I had a tag line on my email, (also known as “signature”) which is this quote:

Don’t ask yourself what the world needs; ask yourself what makes you come alive–and then go and do that. Because what the world needs is people who come alive! H. Whitman

My lovely friend said “Nice tagline!” (which is apparently another way to refer to it in case you are not speaking English as your first language and wanted more confusion). And without thinking or missing a beat I wrote back: “Inspiring people in every nook and cranny I can possibly find! Some day, I’ll impact this world!“

And I began to weep quietly within myself. My heart was touched by the fact that I wrote down the words “some day.” Oh dear. For one claiming to be a lover of all things compassionate, I effortlessly rode right over myself and missed an opportunity to acknowledge who I am in the world. Thank goodness for my desire to capture these moments in writing so if nothing else I will not so automatically go there next time! And thank goodness I can ritualize, in the dearest way,  a path back to what my real truth is here; this is one of those times I can exist in conscious connection with my core and shout out to the hallows of my room “I AM impacting the world already!” And rather than being seduced into the lair of judgment about how much, lo, I will instead stick with the words and repeat them again:

I.AM.IMPACTING.THIS.WORLD.ALREADY.God's fingers

I’m even positively impacting it! Hey, if I’m going to judge, it’s going to be on the favorable side. Clearly I am writing all the rules here and it’s great fun. So beats the alternative of the darker side. Life would not be rich without the lessons and contrasts of the shadow, but that is not the topic for this day. Today I am touched by how important, how resonant it is to me and for me to impact the world. I confess, I want to spend a bunch of hours dropping deposits, (thank you Dr. Covey) in the emotional bank accounts of any living thing I encounter today. And forever. And you bet I will receive deposits in mine as well! My account is open for deposits, thank you. I believe this short time spent slowing myself down long enough to listen to what I was saying and course-correct to what is really true (thank you, Byron Katie) better positions me to take on my day’s main thrust: creating my very own model for life and leadership. The view is so much better from here!  Thanks for being here with me.

Treasures

There is always treasure buried in the unasked for. Whether it’s something that gets taken away or some direct infliction of mental or physical pain, unanticipated roadblocks, uninvited anger or shocking, revealed truths—God/the Universe has carefully placed a gift, a treasure inside that could only have been discovered through that veneer, that cleverly disguised wrapping paper, that camouflaged bramble of adversity. When we understand this, it helps us navigate our lives. Storms come and they always end. Perhaps we were prepared, perhaps not, and after they are over we do know something we didn’t know before. Without the storms, what would we truly know or calmness? Radiant sunlight on our face? The perseverance of our souls which stand there with us, in tact after the storm is over, stand pleading with us to remember both. Invitations surround us constantly; invitations to look at all the obstacles, real or imagined, and welcome them with the knowing that they bear gifts. Peacefully we release rather than resist them and with our soul’s confidence, we treasure hunt once again.

Celebrating What is Going Well

I feel like celebrating around a delightful experience I had with a client the last few months. The very notion of celebration was one that my co-leader and I brought to them. I had used it with a small software company a few months ago and they had so much fun with it I wanted to see if it would have the same impact. It did. No need to keep a great thing a secret: we asked people to share 6 things in 5 minutes with 6 different people (a la “speed dating”) that had gone well for them at work in the last 6 months (wanted to keep the math simple). Yes, they could say the same thing to 6 different people or they could say 6 different things, the point was to share what had been going well.
Huge energy shifter. What we learned is that it is still pretty common for organizations to emphasize what results they want, what has been achieved, and yes, what isn’t working. Spending time on what is working or what has been great, well, not so much time on that. What was fantastic here was that in the debrief for that day’s work, the manager of the group shared that she was going to make a behavioral shift as a result of that exercise: from now on there would be a set time on the staff meeting agenda for celebrations around what is going well. I have this fantasy that such things harken to that infamous small tab on the bow of the Titanic; a small shift makes for a pervasive change in the course of the team’s direction and journey.
This also brings up for me the observation that people, in their real, human essence, do want to feel good about how work or life is going. It’s not soft. It’s not woo woo. We all share a real need for acknowledging that there are things going well and we are on the path. It’s an opportunity to realize some balance in a world that is so focused on go, go, go, drive, drive, drive. It’s a place of shifting into neutral for a second to feel the effects of the wind on your face with the top down.

Contagiousness: Vulnerability and Courage

As I wade through my tri-color-highlighted, page-eared, post-it- infested copy of Daring Greatly (Brene Brown) AGAIN, I landed today on the quote “Vulnerability begets vulnerability; courage is contagious.” She cites, “There’s actually some very persuasive leadership research that supports the idea that asking for support is critical, and that vulnerability and courage are contagious.” I sure the heck hope so. I can’t hear enough about how critical it is for leaders to ask for help or support. That the “lone wolf” leadership days are over (give me a hallelujah!!) where a leader has to have all the answers and lead by themselves and dare not ever ask for help, lest he or she appear weak. Please. In my CTI Leadership training journey, we learned through an amazing yet simple experience that asking for help IS a leadership skill; that great leaders ask for help. Once again, amen.

So what of the contagiousness of vulnerability and courage? A story from Brene’s book illustrates this point wonderfully. She tells of a “managing director of a large German corporation who realized that his directive leadership style was preventing senior managers from taking initiative. The researchers explain, ‘He could have worked in private to change his behavior–but instead he stood up at an annual meeting of his top 60 managers, acknowledged his failings, admitted that he didn’t have all the an answers and asked his team for help leading the company.'” I found what happened as a result is even more fascinating: “Having studied the transformation that followed the event, the researchers report that [his] effectiveness surged, his team flourished, there were increases in initiative and innovation, and his organization went on to outperform much larger competitors.” Results are gold in so many industries and these represent some of the juiciest ones out there: leadership effectiveness, a flourishing team, increases in initiative and innovation and outperforming larger competitors! This leader made three shifts in his approach and those shifts created more than three significant impacts on the company: he acknowledged his failings (this is the aspect of vulnerability that Dr. Brown refers to as emotional exposure); admitted that he didn’t have all the answers (also emotional exposure but also speaks to another tenant of vulnerability, the discomfort of uncertainty), and asked for help (speaks to the tenant of both emotional exposure and even the tenant of risk).

   “Vulnerability begets vulnerability; courage is contagious.”

We would not be human if we did not momentarily have a visceral reaction to concepts such as vulnerability in the workplace, that is, asking ourselves “Who the heck would lead from THAT place? ” Given our predominant business cultures of today, such topics would qualify for some back room or off-line discussions best handled in HR or, in some more adventurous companies, there may in fact be “people services” departments willing to take a “sneak peek” at these post-new age, Ekhart Tolle-esque antics (goodness, is this “touchy-feely on acid?”) Or maybe, in the really radical organizations who are embracing the gifts of Mindfulness practices in the workplace, maybe people could begin the conversations around this notion that personal and professional empowerment can be derived from the courageous act of sharing some of our vulnerability. Maybe we will start to witness each other daring to cast aside old notions of “armoring up” to do the hard job of leading a large company or cause. I’m cracking up thinking about how I’m teetering on the edge of wanting to be a hard-ass for vulnerability; I’ve always loved a good oxymoron.
The good news here, which is supported in a similar way by Ariana Huffington in her book, Thrive, is that the cat is out of the box around everything from spirituality in the workplace to mindfulness to vulnerability. Each of these aspects of who we are being (in addition to and never as a substitute for doing) in the workplace offer real promises around their impacts on the bottom line, on results, on better workplaces. This is contagious, these concepts are catalytic and we have plenty of people in our places of work or within one degree of separation to them who have the courage to take us deeper into this new territory. It is fair game and it is safe to come out and play here. There are people, movements and resources available on it all, some of which I’ve already referenced here. Find your edge workers, people. We are here, we are here, we are here (thank you, Dr. Seuss and Horton Hears a Who).